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Enchantment of the Seas – September 11, 2006

Ship Report: Royal Caribbean’s Enchantment of the Seas
Date: September 7 – 11, 2006
Itinerary: Port Everglades – Key West – Cozumel – Port Everglades
Submitted by: Leon Banossian

I had the opportunity to sail on RCCL’s Enchantment of the Seas for four nights last month. This was my first RCCL cruise in over 3 years so I was eager to experience what has changed over this time. My particular cruise was a the four night segment for the Enchantment which currently operates 5 – 5 – 4 patterns from Port Everglades (Ft. Lauderdale).

The Ship
The Enchantment of the Seas was originally built in 1997. In 2005, the ship was stretched and a 73 foot midsection was inserted which consisted of an additional 151 staterooms along with numerous other features. Notably these were the bungee jumping trampolines, a new kid’s splash deck, Boleros Lounge, Seattle’s Best/Ben & Jerry’s kiosk, and a second pool. All of that said, the ship is certainly an impressive site from both the inside and out.

I found the ship to be in excellent cosmetic shape. Carpets were fresh, woods new, brass polished and paint maintained. RCCL obviously puts maximum effort into their upkeep and it shows. The ship is aesthetically pleasing as well, with a light color scheme in most public areas, not to mention the 3 level marble-staired atrium which is complemented by the pair of glass elevators to the skylight above. The ship is well laid out also, with public areas grouped primarily on decks 4 and 5 and again on the outdoor areas of decks 9 and 10.

My Stateroom
I sailed in Category F (standard oceanview stateroom). I found the stateroom to be quite comfortable. Standard ocean view categories on the Enchantment are all 154 square feet and feature twin beds that are convertible to queens, a sitting area, in room safe, ample closet space, mirrored vanity, telephones, televisions, and comfortable bathrooms.

The Public Areas
The Enchantment of the Seas features 4 lounges of various sizes that are conducive to private events. There are also many bars, a conference center, a full casino, spa, 3 dining outlets, and some unique things like the bungee trampolines and rock climbing wall.

The lounges most suitable for private events (meeting or cocktail) are:

Viking Crown Lounge – capacity 250 guests – This lounge serves as the ships disco and is most suited for cocktail functions. Because of it’s location atop the ship and panoramic windows, this is a great spot to host cocktails with an ocean-view from just about every vantage point.

Conference Center – capacity 100 – This room, located on deck 6 aft, is exactly what you would expect from a meeting room at a hotel. This is an excellent option for general sessions and classroom set ups. Ample A/V available here also.

Carousel Lounge – capacity 575 – This lounge is the ship’s secondary show lounge and is perfect for large group cocktail events. Because the lounge features great stage sightlines, it is also a good option for larger meeting needs. Again, there is ample A/V support in this lounge.

Orpheum Theatre – capacity 870 – The Orpheum is the ship’s main show lounge and is located forward on decks 5 and 6. This lounge can be used for large meetings and productions. The large size also makes it a viable option for smaller breakout needs by using different areas of the lower level and balconies simultaneously.

The Dining Options
The Enchantment features a main dining room, a casual “lido” dining area and a specialty restaurant. The main dining room is called the My Fair Lady and is two leveled with a capacity of over 1100 guests. My Fair Lady is sit down scheduled dining and RCCL offers the standard early or late seating dining options. The Windjammer Café is the casual dining area located on deck 9 forward and is open for buffet breakfasts, lunch, and dinner. There is also the Chops Grille, a specialty steak house on board that has a capacity for 104 guests. Chops Grille does carry a surcharge and requires reservations.

The Food
I found the Enchantment of the Seas dining to be good to very good. Although the first evening’s dinner was a bit of cause for concern. I will say that with the second day through the end, however, the food was good in presentation, taste and selection.

Breakfasts in the My Fair Lady are recommended if you can make it to scheduled seating times. I found the menu to be very good with favorites like Eggs Benedict, Nova Salmon, and made to order omelets always available. The Windjammer breakfast buffets are good as well, but I favored the dining room.

I had lunch in port a couple of days but my onboard experience was limited to the Windjammer buffet and it was good. There are various choices of hot foods as well as deli sandwiches, salads and of course sweets. I should also mention that there is a grill area aft on deck 9 where you can have pizza and burgers throughout the afternoon.

I did not have a chance on this cruise to dine in the Chops Grille but heard from fellow guests that the experience was a good one, with excellent service and an expanded wine list.

The Service
Royal Caribbean does an excellent job of taking care of their guests onboard. The service all around was very good. Cabin stewards are efficient and seldom seen. Dining room staff is very attentive from the busboy to the section supervisor. In the public areas, the shops are well staffed and the merchandise was fairly priced. The casino staff were active and friendly. Bartenders and servers are fantastic and energetic. Deck staff are also omnipresent and always take the time to say hello and make sure you are doing fine. The Cruise Director’s staff get the party started in all lounges in the evenings.

In Summary
I personally feel that the Enchantment of the Seas offers the best hardware in the 4 and 5 day cruise market. After sailing on her, I can further that the product carries a slightly upscale feel over the competitors in the market. The ship is conducive to groups from 20 – 500+. There are adequate facilities for meetings when needed and in the event of pure incentive, certainly much to do. This is an active product and the demographic onboard take advantage of it. Most nights the disco goes until 3 or 4am (or at least I was told…). I feel that RCCL’s Enchantment offers significant bang for the buck and will impress both first time and repeat cruisers. This ship is definitely a viable incentive option and should be considered top choice in the large ship, short cruise market.

Prepared by – Leon Banossian – October 2006. This revue is entirely subjective and reflects solely the opinion of the author and not necessarily those of WWTCA.

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