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Ship review M S Paul Gauguin – 7 night cruise 24 to 30 October 2009  

Editors Note: This review was submitted by a well respected Australian Travel Professional following a private vacation paid for at his own expense.  Neither The ship nor the operators had any knowledge of his industry affiliation.

Cruising on the Paul Gauguin.

With the change in management very close (end of year) we were a little apprehensive about what to expect.  Was the ship a little rundown?  Was the service going to be up to standard?  Our expectations were high as previous reviews had been very positive.  What we experienced was beyond our expectations.  It was marvellous.  The ship, the food, the service was of the highest standard. 

In more detail:

1.        Arrival and check-in:  We arrived in a group of about 20 passengers.  The greeting was professional and our baggage was removed from the coach and taken directly to our cabin.  The check-in, in the lounge, took about 2 minutes, we were handed a glass of champagne then escorted to our cabin.  Our bags were on our bed ready to be unpacked.  The longest time of any of the check-in procedures was the time it took us to drink the glass of champagne. 

2.       Documentation:  Received prior to travel was well presented and thorough.  It had all the details of the ship, what to wear, communications on board, optional touring, brochures on the trip, etc.  

3.       Cabin:  We chose a balcony stateroom on level 7.  It’s a large cabin, total 239 sq ft and very well designed with ample cupboard and hanging space.  The bathroom was large and well laid out it had all the amenities you would require and plenty of cupboard space.  The balcony was ample in size to sit out and view the surrounding scenery.  The bed was on the hard side but very comfortable.  All the towels and bed linen was of a very high quality.   The cabin was very soundproof.  Our cabin was under the disco and we heard nothing.

4.       Restaurants and Food:  There are three main restaurants.  The Grill on deck 8 was more casual and outdoors but protected from the elements. It was open for breakfast, lunch and dinner.  For dinner you had to make reservations.  La Veranda was on deck 6 at the rear.  It was more formal than the Grill and was inside and air-conditioned, however it did have some undercover outdoor seating.  This area was magnificent for lunch especially when moored at Bora Bora or Moorea.  Again reservations were required for dinner.    The main restaurant, L’Etoile was on deck 6 at the rear.  It was open for dinner and no reservations are required.  All food was of the highest standard as was the service.    All the menus were changed daily and at lunch they had a main theme, it could be German, Mexican, etc, however they still had other foods on the buffet as well as a menu option.  The included wines were a selection of two whites and two reds at lunch and dinner.  They varied from Australian, US, Chilean and French.  There was ample food of the highest quality.  Nothing was spared.

5.       Ports of Call:  On the 7 night program  the ship sailed the Society Islands – One  night at Raiatea, Taha’a, Moorea ( in fact 2 days) and two nights at Bora Bora.  Highlights- The beach barbecue on the ships own Motu (island) at Taha’a.  Bora Bara, one of the worlds greatest locations, you have to visit to experience the beauty of this Island, and Cook Bay in Moorea where the ship moors, absolutely stunning.   

6.       Ships Presentation:  We couldn’t find any faults.  The upkeep of the ship was constant and not one part of the ship showed any rust stains.  All carpets were in excellent condition as was all furniture.  Taking into account the age of the Ship, you would have thought it had just been launched.    

7.       Communications on Board:  Mobile phone reception was available throughout the cruise.  When moored your connection was through the local French mobile provider and at sea, between the islands, your connection was through the ships mobile connection.  The Ship had an area set aside for internet communications.  For a charge, either by the hour or a plan for the total cruise you can access the internet through a number of computers (over 6) in the special area.   You would not be out of communication at any time.

8.       Sports Activities:  The ship supplies free of charge snorkelling equipment for all guests and these are of very high standard.  They have a great marine platform than extends from the rear of the ship and is operational at all ports.  It has kayaks, sail boards and water skiing at no extra charge.  They also have a dive programs for beginners and fully qualified divers.  They can supply all the gear and it’s of high quality.  They also have a full dive team and dive master.  There is a fully equipped Gym and Spa.  All in all a very comprehensive operation. 

9.       Entertainment.  There are shows each night, a disco for the young and young at heart, a piano bar and a resident band.  The casino has two tables.  They also have guest speakers whose topics are about the local people or environment.  One of the speaker’s, who is a regular, is Prof Mark Eddows who entertaining talks are about Tahiti before the arrival of Europeans and the real Mutiny on the Bounty - not to be missed. 

10.   Service and Crew:  Of a very high standard.  Most of the service crew have been on aboard for a number of years and its shows through the service.   The maître’D not only knew your name after a day but your cabin number.  The cabin staff again excellent - they even changed uniforms from light grey in the day to black in the evening. 

11.   Health and Cleanliness:  Just a few points.  At each restaurant, public area, even on the docks and at the beach barbeque they had dispensers that automatically dispensed alcohol based hand washing liquid.  When any food items arrive on the ship they are removed from their containers and the containers are taken off the ship before the food is moved into the kitchen and freezer/fridge areas.  All buffet food not consumed during the meal is disposed of – not used again at another meal. 

12.   For Groups:  The ship is ideally set up for groups.  They have areas you can use for special functions and I am sure the crew would be happy to oblige most requests.  Their check in and baggage handling are also very professional and one of the quickest I have experienced. 

13.   Optional Tours:  They have many.  They are, as is normal, quite expensive but you are assured that the quality is very high.  We experienced high quality guides and equipment. Two of the tours you must take are the Jet-boat circle island tour in Bora Bora and the Lagoon and Snorkelling trip on Moorea.   They give you a chance to swim with stingrays and sharks (in Moorea).  This is an experience of a lifetime. 

14.   Age Groups.  On our cruise the range was from the newly wed to the nearly dead.   There were more people in the age group 40 to 70.  The ship can and does cater very well for all age groups.  Old and disabled passengers were very caringly catered for.

To sum up.  The ship was one of the best we have experienced.  Very well designed, an ideal size and of the highest quality. It could not be faulted.    Would we do it again!  You bet! 

Please note:  We paid for this trip ourselves and the crew didn’t know of this report.  It is completely independent. 

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Report prepared by - Jon Human.  The contents and comments are purely those of the author and do not necessarily reflect those of WWTCA.