Norwegian Cruise Line announced a substantial
expansion to the company’s North American sales team, almost doubling the number
of business development managers in the field, and increasing the overall sales
group by more than 40 percent.
“With
the recent addition of exciting and innovative capacity and significantly more
to come, this expansion will allow us to build closer, more effective
partnerships with our travel partners across North America,” said Drew
Madsen, Norwegian Cruise Line’s president and chief operating officer.
“By growing our sales team, we can reach more travel partners. Combine this
increased reach with the significant investment we have made in marketing tools,
booking automation, training, co-operative marketing dollars and the youngest
fleet in the North American cruise industry and we believe we have a winning
formula.”
As a part of the expansion, new field sales representatives will be added in
regions throughout the United States and Canada, including multiple positions in
California, as well as an expanded presence in New York, Texas, and the Midwest
and Mid-Atlantic regions of the United States.
The Norwegian field sales team will also add a new business development manager
position and a director of sales for Canada, joining the four managers already
fully dedicated to Canadian travel partners. Sales managers will also be added
to the National Accounts, Key Accounts, Charters, Meetings & Incentives and
Inside Sales teams based in Miami, to further boost the company’s industry
leading world-class sales force.
“Our aggressive and sizable investment into our sales force will not only allow
us to personally reach more travel professionals, but will also allow us to
deepen the relationships we have with our travel partners,” said Andy Stuart,
Norwegian’s executive vice president of sales. “I am immensely proud of our
sales team and what they’ve accomplished over the years. It’s now time to build
on that success and continue to put our Partners First.”
Leading the expanded sales force are three seasoned industry professionals:
Nathan
Hickman, who recently joined Norwegian from Oceania Cruises as vice
president of field sales and national accounts; Alex Pinelo, a long time veteran
of Norwegian, who was recently appointed vice president of key accounts, and
Katina Athanasiou, vice president of charters, meetings and
incentives for Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas
Cruises.
In
April of 2011, Norwegian Cruise Line introduced Partners First, the company’s
corporate philosophy of putting its travel partners first, including a $16
million investment towards new customizable marketing tools with Marketing
Headquarters; a complete focus on being easy to do business with; the
streamlining of the booking processes and technology; and a commitment on direct
business. Norwegian has consistently strengthened its commitment to the long
term success of its travel partners by unveiling additional new and improved
efforts.
This expansion comes as the Norwegian Sales Team is in the midst of series of
events that brings the Norwegian sales leadership team face-to-face with travel
partners and individual agents in 21 cities across the United States and Canada,
including Atlanta, Boston, New York, Montreal, Dallas, Los Angeles and more.
Each of the exclusive Norwegian hosted events provides travel partners with a
detailed insider look at Norwegian Escape, the line’s largest and most
innovative ship to-date, launching this November. |