As
of August 1, 2015, Rahul Chakkara will be joining and strengthening the Costa
Group leadership team as the new Chief Digital Officer following the creation of
the Costa Group Digital Unit in Hamburg earlier this year.
He will report directly to Michael Thamm, CEO of the Costa Group.
“I am very pleased that, with Rahul, we have acquired a top leader with
international experience, who will successfully drive the continuing growth of
our company by placing digital at the heart of the customer engagement,
operations and service, and employee experience”, said Michael Thamm.
Before joining the Costa Group Rahul Chakkara was at TalkTalk PLC, a telco
company in United Kingdom, where he successfully led the digital transformation
in the consumer division. Previously he was General Manager, Future Media of the
BBC where he played a leading role in the development of BBC iPlayer and Youview.
The Costa Group Digital Unit was founded in spring 2015 in Hamburg (Germany)
with the aim to support the Costa Group brands, Costa Cruises, Costa Asia and
AIDA Cruises, by using digital innovation, products and technologies to improve
customer engagement and satisfaction and – above all – to further increase the
safety of our guests and crew through the additional digitization and support of
environmental, safety and security processes within the Costa Group. |